Privacy Policy
Last updated: 14 March 2026
At Jamalya.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase products from our online store.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Information
When you place an order, create an account, or contact us, we may collect:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through payment providers)
Order history
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and usage data
This information helps us improve our website and provide a better user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders
To manage your account
To provide customer support
To send order confirmations and shipping updates
To improve our website, products, and services
To detect and prevent fraud or unauthorized transactions
To send promotional emails or offers (only if you consent)
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information only with trusted service providers when necessary to operate our business, such as:
Payment processors
Shipping and delivery companies
IT and website hosting providers
Marketing or analytics services
These providers are required to protect your information and use it only for the services they provide to us.
We may also disclose information if required by law or regulatory authorities in the Sultanate of Oman.
4. Payment Security
All payments on our website are processed through secure third-party payment gateways (Paymob). We do not store your full credit or debit card information on our servers.
Payment providers use industry-standard encryption and security protocols to protect your financial information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Improve website performance
Analyze website traffic
Provide a better shopping experience
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data where applicable
Opt out of receiving marketing communications
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
10. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: jamalya@masarat.dev
Phone / WhatsApp: +96891149263
Address: Sultanate of Oman, Muscat, PO Box 1411, PC 133